Contacts and branches
24/7 helpline
Complaints, transport information and questions
Contact forms
Lost-and-found in buses
Tel.:+420 539 000 322
Lost-and-found in trains
Tel.:+420 222 222 221
Comments and complaints
Tel.:+420 222 222 221
Branches and points of sale
In addition to buying tickets, you can come to our branches to get cash compensation or get RegioJet Pay card. In addition, we have partner points of sale in several European countries.
Found
RegioJet and Student Agency branches
Opening hours
Po–Pá: 8:30-12:00; 12:30-17:00
Services
- International sales
- Compensations payout
- Payment by card
- Domestic sales
Opening hours
Po - Pá: 6:00-12:00; 12:45-17:45 So - Ne; Svátky: 9:00-12:00; 12:45-17:45
Services
- International sales
- Payment in EUR
- Payment by card
Services
- International sales
- Domestic sales
- Sales
- Compensations payout
- Payment in EUR
Opening hours
Po-So: 4:00-20:35 (přestávky: 8:40-9:10, 12:05-12:15, 15:40-16:10)
Ne + Svátky: 5:00-20:35 (přestávky: 8:40-9:10, 12:05-12:15, 15:40-16:10)
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Lounge Brno hlavní nádraží
Po - Ne: 5:45-19:45
Prodejní okno v hlavním vestibulu nádraží
Po - So: 4:00-12:15; 12:45-23:00
Ne + svátky: 5:00-12:15; 12:45-23:00
Services
- Domestic sales
- International sales
- Compensations payout
- Payment by card
- Payment in EUR
- OneTicket
Opening hours
Po - Ne + svátky: 6:15–12:30; 13:00-14:30, 15:00-18:45
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - Čt: 8:30-11:30; 12:00-17:00
Pá - Ne: 8:30-11:30; 12:00-19:00
Services
- RegioJet Pay card print
- Sales
- Compensations payout
- Payment by card
- Domestic sales
Opening hours
Po–Ne + svátky: 6:00-12:30, 13:30-18:00
Services
- Payment in EUR
- International sales
- Compensations payout
- Payment by card
- OneTicket
- Domestic sales
Services
- Payment in EUR
- International sales
- OneTicket
- Compensations payout
- Payment by card
- Domestic sales
Opening hours
Po - So: 4:45-22:40 (přestávky: 9:40-10:10, 13:40-14:10, 17:05-17:15)
Ne + Svátky: 5:45-22:40 (přestávky: 9:40-10:10, 13:40-14:10, 18:05-18:15)
Services
- Payment in EUR
- International sales
- Compensations payout
- Payment by card
- Domestic sales
- OneTicket
Opening hours
Po - Pá: 5:30-20:05 (přestávky: 8:15-8:30, 11:30-11:45, 15:10-15:40)
So: 5:30-20:05 (přestávky: 9:15-9:30, 12:10-12:40, 16:05-16:15)
Ne + Svátky: 6:30-20:05 (přestávky: 11:10-11:40, 13:20-13:30, 16:10-16:40)
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - Ne: 6:40 - 21:20
Services
- International sales
- RegioJet Pay card print
- Compensations payout
- Payment by card
- Payment in EUR
- Domestic sales
- OneTicket
Opening hours
Po–Ne + svátky: 6:00-10:00, 16:00-22:00
Services
- International sales
- Compensations payout
- Payment in EUR
Opening hours
Po - Pa: 4:35 - 19:10 So - Ne: 6:35 - 19:10
9.12. otevřeno 6:30 - 19:10
Services
- International sales
- Domestic sales
- OneTicket
- Payment by card
- Payment in EUR
- Compensations payout
Opening hours
Po - Pa: 7:30 - 16:00 11.12.: 14:10 - 20:10
Services
- International sales
- Domestic sales
- OneTicket
- Payment by card
- Payment in EUR
- Compensations payout
Opening hours
Po - Pa: 5:10 - 20:20 So - Ne: 7:10 - 20:20
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - So: 5:45 - 21:45 Ne: 7:45 - 21:45
Services
- Payment by card
- Domestic sales
- International sales
- OneTicket
Opening hours
Po-So 6:30-15:00 15:30-20:30 Ne 6:30-15:00 15:30-20:30
Services
- International sales
- Compensations payout
- Payment by card
- Payment in EUR
- OneTicket
- RegioJet Pay card print
- Domestic sales
Opening hours
Po - Ne + svátky: 4:15-21:20 (přestávky: 9:45-10:30, 12:50-13:00, 14:45-15:30)
Services
- International sales
- Compensations payout
- Payment by card
- OneTicket
- Payment in EUR
- RegioJet Pay card print
- Domestic sales
Opening hours
Po-Ne + svátky: 4:15-21:20 (přestávky: 9:00-9:30, 14:00-14:30, 16:15-16:25)
Services
- International sales
- Compensations payout
- OneTicket
- Payment by card
- Payment in EUR
- RegioJet Pay card print
- Domestic sales
Opening hours
Po–Ne: 6:00-15:45; 16:15-20:45
Services
- Compensations payout
- International sales
- Payment by card
- Payment in EUR
- OneTicket
- Domestic sales
- RegioJet Pay card print
Opening hours
Po - Pá: 6:00 - 19:40 So - Ne: 7:00 - 19:40
Services
- Payment by card
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - Pá: 8:00 -11:30; 12:00-16:30
Services
- International sales
- Domestic sales
- RegioJet Pay card print
- Compensations payout
- Payment in EUR
- Payment by card
Opening hours
Po - Pá: 5:30 - 12:10; 12:40 - 14:00
Services
- Domestic sales
- OneTicket
Opening hours
Po - Ne: 6:00 - 23:00
Services
- RegioJet Pay card print
- Compensations payout
- International sales
- Payment by card
- Payment in EUR
- Domestic sales
Opening hours
Po-Ne: 5:00-22:00
Services
- International sales
- Compensations payout
- Payment by card
- OneTicket
- Payment in EUR
- RegioJet Pay card print
- Domestic sales
Opening hours
Po-Ne: 8:00-20:00
Services
- International sales
- Compensations payout
- Payment by card
- OneTicket
- Payment in EUR
- RegioJet Pay card print
- Domestic sales
Opening hours
Po-So: 5:00-22:20 (přestávky: 9:45-10:30, 14:45-15:00, 17:20-17:30)
Ne + Svátky: 6:00-22:20 (přestávky: 9:45-10:30, 14:45-15:00, 18:20-18:30)
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po–Ne + svátky: 8:00-11:30, 12:00-16:30
Services
- International sales
- Domestic sales
- Compensations payout
- Payment by card
- Payment in EUR
Opening hours
Po-So: 4:45-21:05 (přestávka: 8:10-8:40, 13:05-13:15, 15:10-15:40)
Ne + Svátky: 5:45-21:05 (přestávky: 8:10-8:40, 14:05-14:15, 15:10-15:40)
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po-So: 4:45-21:10 (přestávky: 9:10-9:45, 14:10-14:40, 17:10-17:20)
Ne + Svátky: 5:45-21:10 (přestávky: 9:10-9:45, 14:10-14:40, 18:10-18:20)
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - Pa: 7:00 - 14:05
Services
- International sales
- Domestic sales
- OneTicket
- Payment by card
- Payment in EUR
- Compensations payout
Opening hours
Po - So: 4:00-18:40 Ne: 6:00-18:40 přestávka: 8:45-9:15 a 13:45-14:15
Services
- International sales
- Domestic sales
- OneTicket
Opening hours
Po - Pa: 6:20 - 13:40
Services
- International sales
- Domestic sales
- OneTicket
- Payment by card
- Payment in EUR
- Compensations payout
Opening hours
Po - So: 6:15 - 11:15; 11:45 - 16:50 Ne: 8:15 - 11:15; 11:45 - 16:50
Services
- International sales
- Domestic sales
- OneTicket
- Payment by card
- Payment in EUR
- Compensations payout
Opening hours
Po - Pá: 6:00-18:45 (přestávky 9:40-10:10, 11:45-12:00, 14:40-15:25)
So: 5:15-20:30 (přestávky 9:40-10:10, 12:40-13:10)
Ne + Svátky: 6:15-20:30 (přestávky 9:40-10:10, 12:45-13:00, 16:40-17:10)
Services
- International sales
- Domestic sales
- OneTicket
Note
Vážení cestující, dovolujeme si vás upozornit, že z důvodu poruchy terminálu pobočka nepřijímá do odvolání platební karty. Děkujeme za pochopení.
Opening hours
Po - Pá: 7:30-11:30; 12:00-16:00 So - Ne, Státní svátky: zavřeno
Services
- International sales
- RegioJet Pay card print
- Compensations payout
- Payment by card
- Payment in EUR
- Domestic sales
- OneTicket
Opening hours
Po–Ne + svátky: 5:20-11:30, 12:00-17:20
Services
- International sales
- Compensations payout
- Payment in EUR
- RegioJet Pay card print
- Payment by card
- Domestic sales
Opening hours
Sídlo společnosti - recepce a pokladna - 4. patro
Po - Pá: 9:00 - 17:00
So - Ne, státní svátky: Zavřeno
Přestávka: 12:00 - 12:40
Centrum letenek a zájezdů - 4. patro
Po - Pá: 9:00 - 17:00
So - Ne, státní svátky: Zavřeno
Přestávka: 12:00 - 13:00
Services
- International sales
- Compensations payout
- Payment by card
- Domestic sales
Opening hours
Po - Pá: 9:00-17:00 So - Ne, Státní svátky: zavřeno
Services
- International sales
- Compensations payout
- Payment by card
- Payment in EUR
- Domestic sales
Opening hours
Po - Pá: 9:00-17:00 So - Ne, Státní svátky: zavřeno
Services
- International sales
- Compensations payout
- Payment by card
- Payment in EUR
- Domestic sales
Note
Na pobočce je možné platit v GBP.
Partner points of sale
Services
- International sales
- Domestic sales
Services
- International sales
Services
- International sales
Services
- International sales
- Payment in EUR
Services
- International sales