Contacts and branches

24/7 helpline

Complaints, transport information and questions

Call 24/7
+420 222 222 221
Or write
info@regiojet.com
Lost-and-found in buses
loss.bus@regiojet.com+420 539 000 322
Lost-and-found in trains
loss.train@regiojet.com+420 222 222 221
Comments and complaints
director@regiojet.com+420 222 222 221
Advertisement
reklama@regiojet.cz+420 731 545 703
Human Resources Department
personalista@regiojet.cz+420 539 000 806
Do you want to come in person?
You can visit us in person at our headquarters in Brno or at any of our branches.

Branches and points of sale

In addition to buying tickets, you can come to our branches to get cash compensation or get RegioJet Pay card. In addition, we have partner points of sale in several European countries.

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RegioJet and Student Agency branches

Praha, Černý Most
AN Černý most, kancelář u nástupiště č. 6, Praha

Opening hours

Po–Pá: 8:30-12:00; 12:30-17:00 So-Ne, Svátky: zavřeno

Services

  • International sales
  • Compensations payout
  • Payment by card
  • Domestic sales
RegioJet a.s. pobočka Vídeň
Am Hbf 1, 1100, Wien

Opening hours

Po - Pá: 6:00-12:00; 12:30-18:20 So - Ne; Svátky: 9:30-12:00; 12:30-18:20

Services

  • International sales
  • Payment in EUR
RegioJet Berlín ZOB
Messedamm 8, Berlin

Services

  • International sales
  • Domestic sales
  • Sales
  • Compensations payout
  • Payment in EUR
RegioJet Bohumín
Ad. Mickiewicze 67, Bohumín

Opening hours

PO-NE: 6:00-11:30, 12:00-15:30, 16:00-18:30

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Brno, hl.n.
Nádražní 418/1, Brno

Opening hours

Lounge Brno hlavní nádraží

Po - Ne: 6:00-18:00

Prodejní okno v hlavním vestibulu nádraží

Po - Pá: 4:00-23:00 přestávka 12:15-12:45

So - Ne: 5:00-23:00 přestávka 12:15-12:45

Services

  • Domestic sales
  • International sales
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • OneTicket
RegioJet Břeclav hl.n.
Sady 28.října 248, Břeclav

Opening hours

Po - Ne: 6:00–12:30; 13:10–15:40; 16:00–18:30

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Grand
AN U Grandu, Brno

Opening hours

Po - Pá: 8:30-11:30; 12:00-17:00

Services

  • RegioJet Pay card print
  • Sales
  • Compensations payout
  • Payment by card
  • Domestic sales
RegioJet Havířov
Železničářů 1300/2, Havířov

Opening hours

Po–Ne: 6:30-13:00, 14:00-19:00

Services

  • Payment in EUR
  • International sales
  • Compensations payout
  • Payment by card
  • OneTicket
  • Domestic sales
RegioJet hl. n. malá pobočka
Wilsonova 80, Praha

Services

  • Payment in EUR
  • International sales
  • OneTicket
  • Compensations payout
  • Payment by card
  • Domestic sales
RegioJet Hranice na Moravě
Nádražní 498, Hranice

Opening hours

PO - SO: 4:45 - 10:00; 10:30 - 14:00; 14:30 - 22:45

NE: 5:45 - 11:50; 12:20 - 15:50;16:20 - 22:45

Services

  • Payment in EUR
  • International sales
  • Compensations payout
  • Payment by card
  • Domestic sales
  • OneTicket
RegioJet Kojetín
Nádražní 458, Kojetín

Opening hours

PO-NE: 5:40-11:10, 11:40-16:10, 16:40-18:10

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Kolín
Rorejcova 569, Kolín

Opening hours

Po - Ne: 6:40 - 21:20

Services

  • International sales
  • RegioJet Pay card print
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • Domestic sales
  • OneTicket
RegioJet Košice hl. n.
Staničné námestie 11, Košice

Opening hours

Po - Ne: 6:00-10:00, 17:00-21:30

Services

  • International sales
  • Compensations payout
  • Payment in EUR
RegioJet Litoměřice
Ostrovní 465/5, Litoměřice

Opening hours

Po - Pa: 4:35 - 19:10 So - Ne: 6:35 - 19:10

Services

  • International sales
  • Domestic sales
  • OneTicket
  • Payment by card
  • Payment in EUR
  • Compensations payout
RegioJet Lysá nad Labem
Čapkova 508/1, Lysá nad Labem

Opening hours

Po - Pa: 5:40 - 20:10 So - Ne: 7:20 - 20:10

Services

  • International sales
  • Domestic sales
  • OneTicket
  • Payment by card
  • Payment in EUR
  • Compensations payout
RegioJet Mělník
Nádražní 2004/2, Mělník

Opening hours

Po - Pa: 5:10 - 20:20 So - Ne: 7:10 - 20:20

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Nymburk, prodejní automat Arriva
Petra Bezruče 1/361, 288 02, Nymburk

Opening hours

Po - So: 5:45 - 21:45 Ne: 7:45 - 21:45

Services

  • Payment by card
  • Domestic sales
  • International sales
  • OneTicket
RegioJet Olomouc
Jeremenkova 23, Olomouc

Opening hours

Po-So 6:00-15:00 15:30-20:30

Ne 6:30-15:00 15:30-20:30

Services

  • International sales
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • OneTicket
  • RegioJet Pay card print
  • Domestic sales
RegioJet Ostrava hl. n.
Nádražní 164, Ostrava

Opening hours

Po - Ne: 4:00-9:45, 10:15-13:45, 14:45-20:30

Services

  • International sales
  • Compensations payout
  • Payment by card
  • OneTicket
  • Payment in EUR
  • RegioJet Pay card print
  • Domestic sales
RegioJet Ostrava Svinov
Peterkova 79, Ostrava

Opening hours

Po - Ne: 6:15-11:45; 12:15-15:45; 16:15-18:45

Services

  • International sales
  • Compensations payout
  • OneTicket
  • Payment by card
  • Payment in EUR
  • RegioJet Pay card print
  • Domestic sales

Note

Vážení cestující, dovolujeme si vás upozornit na omezený provoz pobočky v pondělí 4. 4. 2022 z důvodu přesunu pobočky na jiné místo. Děkujeme za pochopení.

RegioJet Pardubice
náměstí Jana Pernera 217, Pardubice

Opening hours

Po–Ne: 6:00-14:00; 14:30-21:15

Services

  • Compensations payout
  • International sales
  • Payment by card
  • Payment in EUR
  • OneTicket
  • Domestic sales
  • RegioJet Pay card print
RegioJet Poděbrady, prodejní automat Arriva
nám. T.G.Masaryka 210/17, Poděbrady

Opening hours

Po - Pá: 6:00 - 19:40 So - Ne: 7:00 - 19:40

Services

  • Payment by card
  • International sales
  • Domestic sales
  • OneTicket
RegioJet Poprad
Jiřího Wolkera 479, Poprad

Opening hours

Po - Pá: 8:00 -11:30; 12:00-16:30 So - Ne: zavřeno

Services

  • International sales
  • Domestic sales
  • RegioJet Pay card print
  • Compensations payout
  • Payment in EUR
  • Payment by card

Note

Vážení cestující, pobočka bude dne 14. 4. z provozních důvodů uzavřena. Děkujeme za pochopení.

RegioJet Postoloprty
Žižkova 236, Postoloprty

Opening hours

Po - Pá: 5:30 - 12:10; 12:40 - 14:00

Services

  • Domestic sales
  • OneTicket
RegioJet Praha Florenc
Křižíkova 4-6, nádražní hala, pokladna 1-6, Praha

Opening hours

Po - Ne: 6:00 - 23:00

Services

  • RegioJet Pay card print
  • Compensations payout
  • International sales
  • Payment by card
  • Payment in EUR
  • Domestic sales
RegioJet Praha hl. n.
Wilsonova 80, Praha

Opening hours

Po-Ne: 5:00-22:00

Services

  • International sales
  • Compensations payout
  • Payment by card
  • OneTicket
  • Payment in EUR
  • RegioJet Pay card print
  • Domestic sales
RegioJet Přerov
Husova 632/1, Přerov

Opening hours

PO-SO: 5:00-9:40, 10:10-14:40, 15:10-22:20

NE: 6:00-9:40, 10:10-14:40, 15:10-22:20

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet SK Bratislava hl. stanica
Námestie Franza Liszta 1 (předtím Predstaničné námestie), Bratislava

Opening hours

Po - Ne, Svátky: 8:00-11:30; 12:00-16:30

Services

  • International sales
  • Domestic sales
  • Compensations payout
  • Payment by card
  • Payment in EUR
RegioJet Studénka
Nádražní 135, Studénka

Opening hours

Po - Ne: 6:40-19:10 (přestávky 11:10-11:40, 15:10-15:40)

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Suchdol nad Odrou
Komenského 220, Suchdol nad Odrou

Opening hours

Po - Ne: 6:35-12:10; 12:40-15:05; 15:35-19:05

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Štětí
U nádraží 1055, Štětí

Opening hours

Po - Pa: 7:00 - 14:05

Services

  • International sales
  • Domestic sales
  • OneTicket
  • Payment by card
  • Payment in EUR
  • Compensations payout
RegioJet Ústí nad Labem, prodejní automat Arriva
U Nádraží 965/6, Ústí nad Labem

Opening hours

Po - Pá: 4:00 - 18:40 So - Ne: 6:00 -18:40

Services

  • International sales
  • Domestic sales
  • OneTicket
RegioJet Ústí nad Labem-Střekov
U Stanice 827/9, 400 03, Ústí nad Labem

Opening hours

Po - Pa: 6:20 - 13:40

Services

  • International sales
  • Domestic sales
  • OneTicket
  • Payment by card
  • Payment in EUR
  • Compensations payout
RegioJet Ústí nad Labem západ
Tovární 975/3, Ústí nad Labem

Opening hours

Po - So: 6:15 - 16:50 Ne: 8:15 - 16:50

Services

  • International sales
  • Domestic sales
  • OneTicket
  • Payment by card
  • Payment in EUR
  • Compensations payout
RegioJet Vyškov na Moravě
Nádražní 128/22, Vyškov

Opening hours

Po - Ne: 6:00-11:20; 12:05-15:30; 16:00-18:45

Services

  • International sales
  • Domestic sales
  • OneTicket

Note

Vážení cestující, dovolujeme si vás upozornit, že z důvodu poruchy terminálu pobočka nepřijímá do odvolání platební karty. Děkujeme za pochopení.

RegioJet Zábřeh na Moravě
U nádraží 2331/8, Zábřeh na Moravě

Opening hours

Po - Pá: 7:30-12:20; 12:50-16:00 So - Ne, Státní svátky: zavřeno

Services

  • International sales
  • RegioJet Pay card print
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • Domestic sales
  • OneTicket
RegioJet Žilina
P. O. Hviezdoslava 1, Žilina

Opening hours

Po-Ne: 5:15-17:15, pauza:klouzavá

Services

  • International sales
  • Compensations payout
  • Payment in EUR
  • RegioJet Pay card print
  • Payment by card
  • Domestic sales
Sídlo společnosti
nám. Svobody 17, Brno

Opening hours

Sídlo společnosti - recepce a pokladna - 4. patro

Po - Pá: 9:00 - 17:00

So - Ne, státní svátky: Zavřeno

Přestávka: 12:00 - 12:40

Centrum letenek a zájezdů - 4. patro

Po - Pá: 9:00 - 17:00

So - Ne, státní svátky: Zavřeno

Přestávka: 12:00 - 13:00

Services

  • International sales
  • Compensations payout
  • Payment by card
  • Domestic sales
Student Agency - Ostrava
Nádražní 1, Ostrava

Opening hours

Po - Pá: 9:00-17:00 So - Ne, Státní svátky: zavřeno

Services

  • International sales
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • Domestic sales
Student Agency Praha, Karlovo náměstí
Karlovo náměstí 10, Praha

Opening hours

Po - Pá: 9:00-17:00 So - Ne, Státní svátky: zavřeno

Services

  • International sales
  • Compensations payout
  • Payment by card
  • Payment in EUR
  • Domestic sales

Note

Na pobočce je možné platit v GBP.

Partner points of sale

AB - Centrum Safari, spol. s r.o.
Masarykova 57, Michalovce

Services

  • International sales
  • Domestic sales
Account Centre Černošková s.r.o.
Masarykovo nám. 37/20, Karviná

Services

  • International sales
Acosa Reiseshop a.s.
Lazarská 13/8 (vchod z Vodičkovy), Praha

Services

  • International sales
ADRIA - AVP s. r. o.
Rudohorská 27, Banská Bystrica

Services

  • International sales
  • Payment in EUR
ADV CZ, spol. s r.o.
tř. Osvobození 1722, Karviná, 735 06,

Services

  • International sales